I'm an individual user, and I can’t access the questionnaire.

I'm an individual user, and I can’t access the questionnaire.

Check the billing page to make sure payment info is added. Once payment info is added, a credit can be purchased which will give access to the questionnaire. 
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    • What do the different icons mean for the user statuses?

      The icons will be the best indication of where an account is in our statuses for the medical evaluation. Envelope (Invited for initial account creation) = Invite but account isn't created. This is the only time an email invite will be sent is for an ...
    • Is there online support or resources I can access for immediate help?

      Yes, our website features a robust knowledge base with articles, FAQs, and resources that can help answer common questions and provide guidance on our products and services.
    • How quickly will the results be available?

      Most people who take the online medical evaluation will be cleared upon completion of the test. Those evaluations requiring further evaluation are reviewed within two (2) business days and a PLHCP may call the individual submitting the questionnaire ...
    • What is a respirator fit test?

      A respirator fit test is a method used to verify if a particular size and model of a respirator provides an adequate seal on an individual's face. An appropriately fitted respirator is crucial to prevent exposure to hazardous substances in the air, ...
    • How long will the online respirator medical evaluation take?

      On average, it will take approximately 10 minutes to complete the questionnaire.